When is free one thing other than free? When HP weighs a free Nook offer, notes The Consumerist.
Returned Nook makes nothing free
When you see a deal for something free, be wary. Nothing is really free. Brian is a customer who got a brand new Ultrabook with a free Noon e-reader as part of a Cyber Monday sale. He was trying to find a laptop and wanted the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
Problem seen all over
Brian is not the first customer to see this kind of problem. The consumer does not get charged $99 when purchasing the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the price of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a totally free Nook obtained through such holiday promotions, and the consumer "will not obtain the $106 they were charged for (the Nook)."
Not necessarily as free as you might think
The terms of the transaction showed that the Nook price was actually bundled with the HP price rather than really being a totally free product offered on top of the computer. The small print is where all the significant data could be found.
The "free Nook" sting is still there and makes a lot of people upset since it cannot be returned, though it can be sold at the consumer's discretion.
Returned Nook makes nothing free
When you see a deal for something free, be wary. Nothing is really free. Brian is a customer who got a brand new Ultrabook with a free Noon e-reader as part of a Cyber Monday sale. He was trying to find a laptop and wanted the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
Problem seen all over
Brian is not the first customer to see this kind of problem. The consumer does not get charged $99 when purchasing the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the price of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a totally free Nook obtained through such holiday promotions, and the consumer "will not obtain the $106 they were charged for (the Nook)."
Not necessarily as free as you might think
The terms of the transaction showed that the Nook price was actually bundled with the HP price rather than really being a totally free product offered on top of the computer. The small print is where all the significant data could be found.
The "free Nook" sting is still there and makes a lot of people upset since it cannot be returned, though it can be sold at the consumer's discretion.
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